Current Job Openings

Please send detailed resume with present & expected salary to Human Resources Department, 49/F Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong or fax to 2907 4988 or email to hr@hysan.com.hk

Posted on 04 Apr, 2019

Please refer to Chinese version for job duties and requirements.

Posted on 04 Apr, 2019

Job Duties:

  • Maximize business opportunities via recruit, retain and nurturing loyalty tourists’ members:
    • To propose marketing initiatives with impact
    • To liaise with business partners for win-win partnership with impact
    • To liaise with tenants for tactical or year round offers
    • To conduct end to end marketing programs planning, execution and evaluation
  • Work closely with operation team to drive continuous improvement
    • To evaluate the resources planning at front-line including queuing arrangement during promotion period
    • To drive and ensure accuracy of data input by operation team
    • To prepare business report and data analysis 


Requirements
:

  • Degree holder with minimum 3 years’ work experiences at CRM or FMCG or banking industries
  • Hands-on experiences in CRM data application, reporting, analysis, data extraction and customer segmentation from retail industry
  • Native / excel in Mandarin, good written and spoken English and Chinese.
  • Strong customer-centricity attitude yet keen on achieving goals with integrity
  • Sensitive to numbers, highly organized and independent with strong initiatives
  • Good time management with attention to details
  • A good team player with positive mind set and strong interpersonal skills.
  • Candidate with more experience will be considered to a senior position.

Posted on 04 Apr, 2019

Job Role

  • Assist Senior Project Manager and / or Project Manager for the construction works of the assigned new and / or asset enhancement projects.
  • Liaison, supervision, monitoring and inspection of the construction works and testing & commissioning activities from design to completion through handover to Business Units and/or Property Services departments until expiry of defect liability period of construction contracts.
  • Ensure projects are delivered to highest standard with due regard to quality, safety, time, cost, sustainability and social responsibility requirements.

 Key Responsibilities

  • Assist the Senior Project Manager / Project Manager to ensure the construction works fully comply with the contract documentations, contracts drawings and comment on contractor’s submission e.g. shop drawings, sample, material and mock up installation etc.
  • Monitor and advise on construction planning, programme, quality, cost and report any major incidents to the Senior Project Manager / Project Manager.
  • Conduct site inspections on contractor’s work to ensure the quality of works, safety and environmental precaution measures carried out in compliance with the contract document and statutory regulations.
  • Follow up the instructions / directions from the Senior Project Manager / Project Manager and implement on site.
  • Liaise and coordinate with the in-house team, external consultant team and contractors & suppliers for the on-site work activities.
  • Liaise with the Property Management and relevant parties for the building testing & commissioning, handover activities and follow up the status of defects rectification.
  • Night works maybe involved.

 Skills, Qualifications and Experience Requirements

  • Degree in Building / Building Studies / Building Surveying / Architectural / Engineering or equivalent.
  • Minimum 8 years’ in building / construction industry with at least 5 years site supervision and management experience in building construction and A&A / renovation projects.
  • Experience in commercial and retail projects would be an advantage.
  • Initiative, being systematic, able to work under pressure and commit to project deliverables.
  • Good leadership, site management and communication skills.
  • Good PC knowledge.
  • Proficiency in both written and spoken Chinese and English.

Posted on 04 Apr, 2019

The incumbent will responsible for providing the day-to-day management services to the assigned building(s).

 

Job Duties:

  • Support the Manager in monitoring smooth implementation of company strategy and policies / procedures.
  • Enforces landlord’s rights and to comply with statutory requirements.
  • Manage the building management team and external contractors to perform the day-to-day activities of building management, maintenance, security and customer services.
  • Lead a team of building operations staff (including management staff) to deliver first class services to all tenants.
  • Establish a continuous linkage and good relationship with tenants.
  • Lead the building management team to work closely with Leasing, Security and Technical teams to smoothen daily operations, marketing and company activities.
  • Constant review and monitor the provision of tenant support service including follow-up on move in & out process, settle tenants enquiries and complaints, support marketing activities and continuously strengthen relations with tenants.
  • Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.
  • Patrol frequently the assigned properties as to ensure first class management and maintenance service are well maintained to and recommend improvement where necessary.
  • Assist in preparing the management budget for the assigned properties.
  • Select, motivate, retain and develop staff members to meet current and future organizational needs.
  • Perform any other duties as assigned by the Manager.
  • Overall in-charge day-to-day operation of the portfolios.

Requirements:

  • Degree holder, with academic qualification in Property Management is preference.
  • At least 5 years’ experience in property management with track record of minimum 3 years’ at supervisory level, preferably in leased properties.
  • Good understanding of Building Management Ordinance / Deed of Mutual Convenant or any other related document for management of multi-owned properties.
  • Good leadership, interpersonal and communication skills.
  • Self-motivated, strong sense of responsibility and able to work independently.
  • Fluent in spoken and written English and Chinese, competent in spoken Mandarin and advantage.
  • Work on shift duty is required.

Posted on 04 Apr, 2019

You will be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.  You need to handle customers’ enquiries & requests, support marketing / promotional activities and the daily operations of our property management services. Requirements

  • Diploma holder with at least 1 year’s customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese.  Competent in spoken Putonghua.
  • Good in PC skills
  • Willing to work on shift (5 days/week)
  • Entitled to PH (17 days/year)
  • Work location: Causeway Bay

Candidate with more experience will be considered as Senior Customer Services Representative.

Posted on 04 Apr, 2019

Job Duties:

  • Build and maintain good relationships with our members, provide high quality customer service at the VIP lounge, events, service counter and customer hotline
  • Provide personalized services and customer care, understand customer needs to enhance members’ loyalty and identify opportunities for cross-selling and up-selling to generate sales for Lee Gardens merchants
  • Actively promote Lee Gardens’ new tenants, new merchandise, experiences, promotions, events or CRM initiatives to members
  • Perform CRM database management via accurate data input of members’ information, preferences, spending receipts, and redemption of benefits or rewards
  • Support daily operations such as the members-only lounge, redemption of mall promotions, etc.
  • Actively reach out to collect feedback and comments from customers for continuous improvement in service quality

Requirements:

  • Diploma holder or above with at least 1 year customer service or sales experience focusing on front line customer interaction, preferably in luxury retail or private clubs or a customer service centre serving high-end customers
  • Excellent service attitude and a strong customer-oriented mindset
  • A team player, detail-oriented, with good communication and interpersonal skills
  • Proactive, responsive to changing customer needs, and with a can-do attitude
  • Familiar with the latest market trends in the high-end fashion industry and luxury retail industries
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good in PC skills including MS Office applications
  • Willing to work on shift (5 days/week from 11:30am – 8:30pm)
  • Entitled to PH (17 days/year)
  • Work location: Causeway Bay

Posted on 01 Apr, 2019

Job Duties

  • Lead a small team to execute daily operation of assigned building management tasks and deliver first class services to tenants and internal users
  • Handle customers’ enquiries, requests, complaints and emergency situations
  • Support marketing activities and build close relations with tenants
  • Enforce landlord’s rights and statutory requirements
  • Work with other business functions to smoothen and coordinate company activities
  • Provide clerical support for the team

Requirements

  • Diploma or above with at least 1-year relevant experience in Property Management
  • Pleasant, open-minded, proactive and a good team player
  • Excellent customer service attitude and good interpersonal skills
  • Good in spoken English and Cantonese, competent in Mandarin and written Chinese
  • Proficient in MS Office and Chinese word processing
  • Holder of SPP and QAS Certificate is preferred
  • Work on 10-hour shift (5 days/week)
  • Work location: Causeway Bay
  • Fresh graduate of Certificate/Diploma or above in Property Management will also be considered

Posted on 04 Apr, 2019

Assisting the Senior Property Manager / Property Manager for overall management duties of one or more properties within the Company’s portfolios.

Job duties:

  • Support the Senior Property Manager / Property Manager in executing various strategy and operational policies / procedures in assigned portfolios.
  • Coordinate for the procurement of services / materials / equipment.
  • Monitor the day-to-day operation for property management, technical services, security.
  • Monitor / coordinate repair & maintenance work, improvement projects, interior fitting out work / reinstatement work.
  • Assist in property handover / take back.
  • Constantly review and monitor the provision of tenant support service.
  • Assist in preparing management budgets.
  • Assist in monitoring income and expenditure of the building accounts.
  • Assist in staff performance monitoring.
  • Perform all other duties as assigned by the seniors.

Requirements:

  • Degree holder, preferably in Property Management or related discipline
  • Minimum 5 years’ experience in property management with at least 2 years at supervisory level, preferably in leased properties
  • Possess good supervisory skill, interpersonal and communication skill
  • Self-motivated with strong sense of responsibilities
  • Fluent in both spoken and written English and Chinese

Candidate with less experience will be considered as Property Officer.

Posted on 04 Apr, 2019

Please refer to Chinese version for job duties and requirements.

Posted on 04 Apr, 2019

Please refer to Chinese version for job duties and requirements.