Current Job Openings

Please send detailed resume with present & expected salary to Human Resources Department, 49/F Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong or fax to 2907 4988 or email to hr@hysan.com.hk

Posted on 01 Feb, 2018

Job Duties

  • Assisting the Legal team to handle all legal and compliance matters for the Group, including but not limited to (a) drafting, reviewing and negotiating on various contracts (e.g. leasing documentation, sale and purchase agreements, confidentiality agreements and other general commercial agreements); and (b) rendering day-to-day legal and regulatory advice to business units.
  • Drafting and reviewing correspondence, reports, presentation materials, commercial contracts and documents in English and Chinese.
  • Conducting legal and commercial research and preparing research notes.
  • Liaising with business units, internal and external parties and local authorities as required.
  • Provide legal support and advice and participate in ad hoc projects as and when required.
  • Preparing regular legal and regulatory updates for senior management.
  • Assisting with company secretarial matters (e.g. including preparing and reviewing minutes, announcements, circulars, annual reports and interim reports).
  • Translating documents to and from English and Chinese.

 

Requirements 

  • University graduate.
  • Over 2 years’ post-qualification experience from in-house or major law firm with proven track record.
  • Responsible, resourceful.
  • Combine legal skills with business acumen to provide effective and solution-oriented legal support to Group.
  • Good interpersonal and communications skills to ensure effective interacting with business lines and other supporting units.
  • Excellent command of spoken & written English and Chinese.
  • Must be proficient in Microsoft Office skills (Word, Excel, Powerpoint)

 

Posted on 01 Feb, 2018

2018 Management Trainee Program

 

Program Objective

  • This is a 24-month program which is designed to develop talented university graduates with high potential to become the future business leaders of Hysan.

 

Program Details

The MT program covers attachments with our core business functions such as Office or Retails Leasing, Property Management, Investment & Development, Projects, Marketing etc. ensuring individuals acquire a wide spectrum of knowledge and skills as they develop their career in Hysan. Our trainees will also be provided with different learning events like workshops, site visit to develop the crucial skills to pave the way for an accelerated career development.

 

The ideal candidate must exhibit the following traits and skills:

  • Strong interest to develop his/her career in property development industry
  • Good analytical and problem solving skills
  • Pro-active, strong sense of responsibility and able to embrace new challenges
  • Good leadership and interpersonal skill, able to build partnership with both internal and external stakeholders
  • Proficient in both spoken and written English and Chinese.

 

Target

  • All disciplines
  • Will graduate in 2018
  • Postgraduate within 1 year

 

Interested candidates, please email full resume with academic results to hr@hysan.com.hk on or before 31 March, 2018.

Posted on 01 Feb, 2018

Job Duties:

  • Lead the concierge team, oversee the concierge operations and valet parking, and ensure all standards and procedures are fully known and followed
  • Assist Customer Services & Relations Manager on training the concierge team to deliver excellent customer service to shoppers, visitors and tenants, developing and implementing in-house quality procedures, standards and specifications, and customer service policies and procedures 
  • Investigate non-compliance quality issues / incidents, handle customers / tourists / tenants’ enquiries and gift / voucher redemption, and develop proper telephone etiquette standards
  • Ensure proper coverage of staff at each concierge counterorderliness and safety guidelines around the lobby and front door areas at all times
  • Conduct quality assurance checks on complaint handling standards including correspondence and resolution
  • Analyze service data including service demands, customer experience and outcomes from satisfaction surveys and assist Customer Services & Relations Manager to develop action plans for driving strategic change
  • Work with Property Management team and Marketing team to facilitate operational efficiency and enhance customer experience
  • Assist in special functions as directed by management and perform any other duties as assigned by Customer Services & Relations Manager

Requirements:

  • Degree holder with at least 5 year’s customer service experience focusing in shopping mall or Grade A office building
  • Professional manner with emphasis on hospitality and guest service to be projected at all times
  • Excellent interpersonal, communication and leadership skill
  • Demonstration of good supervisory skills
  • Able to work under pressure
  • Strong knowledge of each building’s facilities and services and of the surrounding community
  • Fluent in spoken and written English, Chinese and Mandarin
  • Good in PC skills (i.e. MS Word, Excel and Powerpoint)
  • Immediate available is preferable

 

Posted on 01 Feb, 2018

Please refer to Chinese version for job duties and requirements.

Posted on 01 Feb, 2018

Job Duties:

  • Lead a small team to execute daily operation of assigned building management tasks and deliver first class services to tenants and internal users
  • Handle customers’ enquiries, requests, complaints and emergency situations
  • Support marketing activities and build close relations with tenants
  • Enforce landlord’s rights and statutory requirements
  • Work with other business functions to smoothen and coordinate company activities
  • Provide clerical support for the team 

Requirements:

  • Diploma or above with at least 1-year relevant experience in Property Management
  • Pleasant, open-minded, proactive and a good team player
  • Excellent customer service attitude and good interpersonal skills
  • Good in spoken English and Cantonese, competent in Mandarin and written Chinese
  • Proficient in MS Office and Chinese word processing
  • Holder of SPP and QAS Certificate is preferred
  • Work on 10-hour shift (5 days/week)
  • Willing to perform night shift duties occasionally
  • Fresh graduate of Certificate/Diploma or above in Property Management will also be considered 

Posted on 01 Feb, 2018

Job Duties:

  • Build and maintain good relationships with our members, provide high quality customer service at the VIP lounge, events, service counter and customer hotline 
  • Provide personalized services and customer care, understand customer needs to enhance members’ loyalty and identify opportunities for cross-selling and up-selling to generate sales for Lee Gardens merchants
  • Actively promote Lee Gardens’ new tenants, new merchandise, experiences, promotions, events or CRM initiatives to members
  • Perform CRM database management via accurate data input of members’ information, preferences, spending receipts, and redemption of benefits or rewards
  • Support daily operations such as the members-only lounge, redemption of mall promotions, etc.
  • Actively reach out to collect feedback and comments from customers for continuous improvement in service quality

Requirements:

  • Diploma holder or above with at least 1 year customer service or sales experience focusing on front line customer interaction, preferably in luxury retail or private clubs or a customer service centre serving high-end customers
  • Excellent service attitude and a strong customer-oriented mindset
  • A team player, detail-oriented, with good communication and interpersonal skills
  • Proactive, responsive to changing customer needs, and with a can-do attitude
  • Familiar with the latest market trends in the high-end fashion industry and luxury retail industries
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good in PC skills including MS Office applications
  • Willing to work on shift (5 days/week from 11:30am – 8:30pm)
  • Entitled to PH (17 days/year)

 

Posted on 01 Feb, 2018

This role will support Marketing Manager to develop and drive efficient & effective marketing plans on traffic generation and shopper purchase stimulation to maximize tenant turnover growth and support retail portfolio strategy.

 

Job Duties

  • Assist the Marketing Manager to formulate and implement marketing plan, including online & offline, event and promotion.
  • Develop detail tactics and ensure excellent execution of marketing programs that generate traffic, stimulate shoppers pending to maximize tenant turnover growth and support retail portfolio strategy.
  • Proactively liaise with tenants on special offers and value-added services provision to shoppers.
  • Ensure seamless communication with agencies and vendors and internal department (e.g. Property Management) which drive excellent execution.
  • Regularly assess effectiveness of marketing program. Carefully keep track on marketing expenses by program and ensure within plan or latest forecast.
  • Collect, compile, analyze and share market intelligence on macro-trends, consumer behavior and activities of competitive shopping malls.
  • Constantly looks for innovation in program execution from promotional tactic to new medium(e.g. Social media) and creative approach.

  

Requirements

  • Degree holder with at least 6-7 years’ marketing and communications experience.
  • Experience in shopping malls and/or retail marketing would be a definite advantage.
  • Experience in digital and social media marketing would be an advantage.
  • Strong communication, interpersonal, project management and data analysis skills.
  • Self-initiative, creative and detail-oriented.
  • Strong sense of responsibility and eager to learn.
  • Good in both written and spoken English and Chinese.
  • Willing to work on weekends and public holidays.

Posted on 01 Feb, 2018

To assist the Manager or above in the leasing activities, asset enhancement projects, budgeting and reporting system and asset management

 

Job Duties

  • Responsible for handling leasing, tenancy renewal, rent reviews of small to medium-sized tenants and support the Manager above of tenancy administration for large accounts.
  • Support Manager or above to prepare annual budget and regular re-forecast
  • Liaise with intermediaries including property agents, direct contacts or electronic channel to identity potential tenants.
  • Co-ordinate with property management team and other internal departments to ensure the provision of first class tenants management services and to achieve corporate objectives.
  • Coordinate with marketing team to implement marketing programs
  • Support the team in providing periodic market research reports and analysis.
  • Co-ordinate with Accounts Dept to conduct Credit Control.
  • Assist the team to handle tenants’ / customers’ enquiries.

 

Requirements

  • Degree in Business/Marketing/Real Estate or related discipline.
  • Minimum 5 years in major developers responsible for Leasing & Marketing of major shopping malls
  • Strong knowledge in handling leasing document, reports, tenant sales performance and budget preparation.
  • Good marketing and retail sense.
  • Excellent interpersonal skills with both internal and external parties
  • Self-motivated and able to work independently under pressure
  • Experience in leasing and marketing of shopping malls, handling legal documents and A&A projects.
  • Good knowledge and exposure to international fashion and catering trends, preferably with international experience.
  • Strong experience and knowledge in handling tenant’s fit out and technical know how of A & A works
  • Good command of spoken and written English and Chinese, knowledge in Putonghua preferred.
  • Good analytical and presentation skills with strong retail and marketing sense.

Posted on 01 Feb, 2018

Job Duties

  • You will be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • You need to handle customers’ enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.

Requirements

  • F.5 or above with at least 1 year’s customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good PC skills
  • Willing to work on shift

Posted on 01 Feb, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Feb, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Feb, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Feb, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Feb, 2018

You will be responsible for providing day-to-day first class management services and delivering specified operational functions to designated buildings within our portfolio.

Requirements

  • F.5 or above, with security personnel permit will be an advantage
  • Minimum 1 year working experience, preferably in property management field / service industry
  • Pleasant, open and pro-active character with excellent service attitude
  • Good command of English and Chinese
  • Good PC skills
  • Willing to work on shift