Current Job Openings

Please send detailed resume with present & expected salary to Human Resources Department, 49/F Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong or fax to 2907 4988 or email to hr@hysan.com.hk

Posted on 01 Aug, 2018

The incumbent will be responsible to provide general administrative and clerical support for Marketing Department.

Requirements

  • Form 5 or above with 3 years’ working experience with formal secretarial training
  • Good interpersonal and communication skills
  • A good team player with strong sense of responsibility and initiative
  • Good in spoken and written English and Chinese
  • Proficiency in computer literacy, MS Office application

Posted on 01 Aug, 2018

Job Duties:

  • Responsible for the overall management of the company’s assigned portfolio.
  • Taking up the ownership to oversee all processes of building operations and establish accountability for all subordinates.
  • Taking a ‘helicopter view’ to ensure Key Performance Indicators (KPI) are set.
  • Carry out strategic plans and co-ordinate action schedule for provision of creative Grade A shopping mall and offices management services.
  • Ensure all policies and procedures are fit for-purpose, make recommendations for improvements and ensure that any changes deemed necessary by the business are implemented.
  • Prepare management budget for the assigned properties and ensure good budget control.
  • Recommend strategic plans for business development and service scopes as to align with market/company changes.
  • Safeguard landlord’s rights and to comply with prevailing related statutory requirements.
  • Build and continuously strengthen good relationship with tenants.
  • Ensure the assigned portfolio have first class management and maintenance services, and recommend improvement where necessary.
  • Co-ordinate with technical services & customer service teams and other internal departments e.g. Leasing, Marketing to ensure effective provision of tenant management services.
  • Maintain external networking and ensure good knowledge of market (including industry / competitor / best practices) trends.
  • Select, motivate, retain and develop staff members to meet current and future organizational needs.
  • Perform any other duties as assigned by the supervisor.  

Requirements:

  • University graduate with related property management qualification or equivalent.
  • Minimum 5 years’ experience in property management with at least 3 years’ in managerial level.
  • Excellent people management skill and client relationship management
  • Proficiency in both spoken and written English and Chinese

Posted on 01 Aug, 2018

Responsibilities:

The incumbent will responsible for overall sub-office staff administration and supervise immediate day-to-day operations, maintenance and works of the building/ building services systems in a building hub; and to perform the duty as specified by his/her supervisors (Manager, Property Management & Technical Services).

 Requirements:

  • Holder of Certificate/ Higher Certificate/ Diploma in related Engineering/ Construction disciplines
  • Minimum 10 years’ working experience in building and/or building services system operation and maintenance at least 6 years supervisory experience.
  • Possess Construction Industry Safety Training Certificate
  • Good leadership and interpersonal skills
  • Excellent customer services attitude
  • Fluent in spoken and written Cantonese, competence in English is preferred
  • Work on shift duty if required
  • Candidate with more experience will be considered as Senior Technical Officer

Posted on 01 Aug, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Aug, 2018

Job Responsibilities

  • Responsible for talent acquisition including developing recruitment strategies, identifying effective recruitment channels, partnering with hiring managers on selection and providing a smooth on-boarding process for new hires.
  • Provide HR support and advice to line management on people issues pertaining to staff performance, discipline, grievance, retention, and manpower planning.
  • Benchmark trends and review the remuneration programs through participating compensation and benefits surveys
  • Lead HR digitalization projects and system implementation.
  • Compile and analyze HR management reports and make recommendations for appropriate actions
  • Participate in the review, development and implementation of HR policies, procedures and initiatives to support business objectives and enhance operational efficiency.
  • Assist in ad-hoc HR assignments and projects as assigned.

 

Requirements:

  • Degree holder with formal training in Human Resources Management or equivalent
  • At least 8 years relevant experience, with minimum 3 years at supervisory level
  • Strong interview skills with solid experience in front-line staff recruitment
  • Conversant of the HK Employment Ordinance and related regulations
  • Good communication skills and being tactful to deal with all levels of employees
  • Be mature and team-player with strong sense of responsibility and urgency
  • Independent and detail-minded, proactive with strong drive to achieve excellence
  • Good command of spoken and written English and Chinese

Posted on 01 Aug, 2018

Job Summary:

To assist the Construction / Project Manager and act as the representative of the developer to perform site supervisory duties, inspecting the construction work including renovation, alteration and addition works to ensure conformance with the contract, drawings and specification, and workmanship in high standard including the site safety and environmental monitoring.

 

Job Requirements:

  • Higher Diploma in Architectural / Building / Surveying / Engineering
  • Minimum 10 years’ experience in building / construction industry with at least 5 years site supervision staff experience
  • Experience in the supervision of work carried out under construction project including renovation, alternation and addition works to existing buildings
  • Responsible, with good site management and communication skills
  • Fluent in both spoken and written English and Chinese
  • A gratuity will be offered upon completion of the contract

Posted on 01 Aug, 2018

Job Duties:

  • Manage building maintenance staff and works of the Technical Services Department and lead technical staff to deliver safe, reliable and cost effective operation and maintenance services in building maintenance aspects.
  • Establish operation and maintenance plans and manage the associated works to meet the above objectives.
  • Support Senior Manager, Technical Services to establish and implement plans for safety / health / environmental / sustainability issues to inline with company and departmental objectives.
  • Perform staff management to meet organization and company needs.
  • Provide technical support to Business Units, Property Management Department and other Departments with respect to general building issues including tenant fitting out / reinstatement, minor alteration and modification works and input on new developments.
  • Plan and manage maintenance works with respect to building maintenance.
  • Periodically review and audit of building maintenance conditions for recommending and implementing works to maintain the required quality standards and conditions.
  • Periodically review and update of maintenance procedures and systems related to building maintenance.
  • Compile and manage budget plans for works and O&M.
  • Manage procurement, contracts and projects / works under the portfolio of the Technical Services Department.
  • Manage and handle technical issues / works.

Requirements:

  • Degree holder in building surveying, building studies or related discipline
  • MRICS / MHKIS or equivalent professional qualification is preferred
  • Minimum 10 years’ relevant experience in property management or development company with 5 years at supervisory level
  • Strong sense of responsibility
  • Self-motivated and able to work under pressure
  • Good interpersonal and communication skill
  • Good PC skills
  • Good command of spoken and written English and Chinese
  • Candidates with less experience will be considered as Assistant Manager, Technical Services (Building Maintenance)

Posted on 01 Aug, 2018

The incumbent will responsible for providing the day-to-day management services to the assigned building(s).

 

Job Duties:

  • Support the Manager in monitoring smooth implementation of company strategy and policies / procedures.
  • Enforces landlord’s rights and to comply with statutory requirements.
  • Manage the building management team and external contractors to perform the day-to-day activities of building management, maintenance, security and customer services.
  • Lead a team of building operations staff (including management staff) to deliver first class services to all tenants.
  • Establish a continuous linkage and good relationship with tenants.
  • Lead the building management team to work closely with Leasing, Security and Technical teams to smoothen daily operations, marketing and company activities.
  • Constant review and monitor the provision of tenant support service including follow-up on move in & out process, settle tenants enquiries and complaints, support marketing activities and continuously strengthen relations with tenants.
  • Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.
  • Patrol frequently the assigned properties as to ensure first class management and maintenance service are well maintained to and recommend improvement where necessary.
  • Assist in preparing the management budget for the assigned properties.
  • Select, motivate, retain and develop staff members to meet current and future organizational needs.
  • Perform any other duties as assigned by the Manager.
  • Overall in-charge day-to-day operation of the portfolios.

Requirements:

  • Degree holder, with academic qualification in Property Management is preference.
  • At least 5 years’ experience in property management with track record of minimum 3 years’ at supervisory level, preferably in leased properties.
  • Good understanding of Building Management Ordinance / Deed of Mutual Convenant or any other related document for management of multi-owned properties.
  • Good leadership, interpersonal and communication skills.
  • Self-motivated, strong sense of responsibility and able to work independently.
  • Fluent in spoken and written English and Chinese, competent in spoken Mandarin and advantage.
  • Work on shift duty is required.

Posted on 01 Aug, 2018

Assisting the Senior Property Manager / Property Manager for overall management duties of one or more properties within the Company’s portfolios.

Job duties:

  • Support the Senior Property Manager / Property Manager in executing various strategy and operational policies / procedures in assigned portfolios.
  • Coordinate for the procurement of services / materials / equipment.
  • Monitor the day-to-day operation for property management, technical services, security.
  • Monitor / coordinate repair & maintenance work, improvement projects, interior fitting out work / reinstatement work.
  • Assist in property handover / take back.
  • Constantly review and monitor the provision of tenant support service.
  • Assist in preparing management budgets.
  • Assist in monitoring income and expenditure of the building accounts.
  • Assist in staff performance monitoring.
  • Perform all other duties as assigned by the seniors.

Requirements:

  • Degree holder, preferably in Property Management or related discipline
  • Minimum 5 years’ experience in property management with at least 2 years at supervisory level, preferably in leased properties
  • Possess good supervisory skill, interpersonal and communication skill
  • Self-motivated with strong sense of responsibilities
  • Fluent in both spoken and written English and Chinese

Candidate with less experience will be considered as Property Officer.

Posted on 01 Aug, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Aug, 2018

Responsibilities:

  • Manage the overall digital marketing projects’ life cycle, from project preparation stage to project launch, in particularly the system migration, change management process.
  • Actively monitor the project scope and resources to ensure project deliverables are on time, within budget and meet prescribed standards.
  • Work with Business Owner to ensure scope is explicitly defined and documented, maintain integrity of scope, manage project risks, issues and changes.
  • Manage vendors to deploy modification and enhancements of the mobile apps.
  • Maintain a thorough understanding of the technology and services offered by Solution Architect / System vendors.
  • Develop communication plans and deliver progress reports on a weekly basis.
  • Foster a strong working relationship across multiple functions to deliver quality outputs which exceed users’ expectations.
  • Strengthen the partnerships with third party vendors to develop a shared understanding of what needs to be delivered.
  • Meet and comply with all company policies, guidelines and requirements regarding security compliance.
  • Perform other tasks in response to daily business needs and as directed.

 

Requirements:

  • University graduate in Business Administration, Computer Science or relevant disciplines.
  • Professional certification in PMP / CPM are advantageous.
  • Minimum 5 years’ IT project management experience in supervisory role
  • Proficient in Salesforce, MS Dynamic etc.
  • A strong project leader with experience in leading large, multi-disciplinary digital teams (websites, mobile web & apps) and success track record of delivery.
  • Experience in project implementation, system automation and enhancement, user requirement and UAT planning, coordination and support.
  • Possess client management experience in successfully delivering internet solutions in B2B & B2C business.
  • Strong experience in reporting project status to management and vendor management.
  • Good organization, time and people management skills with strong passion to achieve success within tight schedule.
  • Excellent presentation skill and able to manage an effective communication with all level of stakeholders.
  • Strong logical and systematic mindset and provide solutions to improve the system application process.
  • Ability to manage independently in a dynamic environment with rapid development cycles, multi-functional teams and tight project timeline.
  • Good command of Cantonese, English and Mandarin.

Posted on 01 Aug, 2018

Job Duties

  • Lead the concierge team, oversee the concierge operations and valet parking, and ensure all standards and procedures are fully known and followed
  • Train the concierge team to deliver excellent customer service to shoppers, visitors and tenants
  • Develop and implement in-house quality procedures, standards and specifications, and customer service policies and procedures
  • Investigate non-compliance quality issues / incidents, handle customers / tourists / tenants’ enquiries and gift / voucher redemption, and develop proper telephone etiquette standards
  • Ensure proper coverage of staff at each concierge counter, orderliness and safety guidelines around the lobby and front door areas at all times
  • Conduct quality assurance checks on complaint handling standards including correspondence and resolution
  • Analyze service data including service demands, customer experience and outcomes from satisfaction surveys and develop action plans for driving strategic change
  • Work with Property Management team and Marketing team to facilitate operational efficiency and enhance customer experience
  • Assist in special functions as directed by management
  • Perform any other duties as assigned by supervisor

 

Requirements

  • Degree holder with at least 8 year’s customer service experience focusing in shopping mall or Grade A office building
  • Professional manner with emphasis on hospitality and guest service to be projected at all times
  • Excellent interpersonal, communication and leadership skill
  • Demonstration of good supervisory skills
  • Able to work under pressure
  • Strong knowledge of each building’s facilities and services and of the surrounding community
  • Fluent in spoken and written English, Chinese and Mandarin
  • Good in PC skills (i.e. MS Word, Excel and Powerpoint)
  • Immediate available is preferable

Posted on 01 Aug, 2018

Job Duties:

  • Lead the concierge team, oversee the concierge operations and valet parking, and ensure all standards and procedures are fully known and followed
  • Assist Customer Services & Relations Manager on training the concierge team to deliver excellent customer service to shoppers, visitors and tenants, developing and implementing in-house quality procedures, standards and specifications, and customer service policies and procedures 
  • Investigate non-compliance quality issues / incidents, handle customers / tourists / tenants’ enquiries and gift / voucher redemption, and develop proper telephone etiquette standards
  • Ensure proper coverage of staff at each concierge counterorderliness and safety guidelines around the lobby and front door areas at all times
  • Conduct quality assurance checks on complaint handling standards including correspondence and resolution
  • Analyze service data including service demands, customer experience and outcomes from satisfaction surveys and assist Customer Services & Relations Manager to develop action plans for driving strategic change
  • Work with Property Management team and Marketing team to facilitate operational efficiency and enhance customer experience
  • Assist in special functions as directed by management and perform any other duties as assigned by Customer Services & Relations Manager

Requirements:

  • Degree holder with at least 5 year’s customer service experience focusing in shopping mall or Grade A office building
  • Professional manner with emphasis on hospitality and guest service to be projected at all times
  • Excellent interpersonal, communication and leadership skill
  • Demonstration of good supervisory skills
  • Able to work under pressure
  • Strong knowledge of each building’s facilities and services and of the surrounding community
  • Fluent in spoken and written English, Chinese and Mandarin
  • Good in PC skills (i.e. MS Word, Excel and Powerpoint)
  • Immediate available is preferable

 

Posted on 01 Aug, 2018

Job Duties:

  • Build and maintain good relationships with our members, provide high quality customer service at the VIP lounge, events, service counter and customer hotline 
  • Provide personalized services and customer care, understand customer needs to enhance members’ loyalty and identify opportunities for cross-selling and up-selling to generate sales for Lee Gardens merchants
  • Actively promote Lee Gardens’ new tenants, new merchandise, experiences, promotions, events or CRM initiatives to members
  • Perform CRM database management via accurate data input of members’ information, preferences, spending receipts, and redemption of benefits or rewards
  • Support daily operations such as the members-only lounge, redemption of mall promotions, etc.
  • Actively reach out to collect feedback and comments from customers for continuous improvement in service quality

Requirements:

  • Diploma holder or above with at least 1 year customer service or sales experience focusing on front line customer interaction, preferably in luxury retail or private clubs or a customer service centre serving high-end customers
  • Excellent service attitude and a strong customer-oriented mindset
  • A team player, detail-oriented, with good communication and interpersonal skills
  • Proactive, responsive to changing customer needs, and with a can-do attitude
  • Familiar with the latest market trends in the high-end fashion industry and luxury retail industries
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good in PC skills including MS Office applications
  • Willing to work on shift (5 days/week from 11:30am – 8:30pm)
  • Entitled to PH (17 days/year)

 

Posted on 01 Aug, 2018

Job Duties:

  • Lead a small team to execute daily operation of assigned building management tasks and deliver first class services to tenants and internal users
  • Handle customers’ enquiries, requests, complaints and emergency situations
  • Support marketing activities and build close relations with tenants
  • Enforce landlord’s rights and statutory requirements
  • Work with other business functions to smoothen and coordinate company activities
  • Provide clerical support for the team 

Requirements:

  • Diploma or above with at least 1-year relevant experience in Property Management
  • Pleasant, open-minded, proactive and a good team player
  • Excellent customer service attitude and good interpersonal skills
  • Good in spoken English and Cantonese, competent in Mandarin and written Chinese
  • Proficient in MS Office and Chinese word processing
  • Holder of SPP and QAS Certificate is preferred
  • Work on 10-hour shift (5 days/week)
  • Willing to perform night shift duties occasionally
  • Fresh graduate of Certificate/Diploma or above in Property Management will also be considered 

Posted on 01 Aug, 2018

Please refer to Chinese version for job duties and requirements.

Posted on 01 Aug, 2018

Job Duties

  • You will be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • You need to handle customers’ enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.

Requirements

  • F.5 or above with at least 1 year’s customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good PC skills
  • Willing to work on shift

Posted on 01 Aug, 2018

Please refer to Chinese version for job duties and requirements