Current Job Openings

Please send detailed resume with present & expected salary to Human Resources Department, 49/F Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong or fax to 2907 4988 or email to hr@hysan.com.hk

Posted on 01 Jun, 2018

Job Duties

  • Perform general secretarial duties to the department, such as handling of all confidential information, typing, copying, faxing, maintaining diaries, arranging meetings, appointments and travel arrangement, etc.
  • Manage incoming and outgoing mails and correspondences for department.
  • Working at reception area and perform Receptionist duties
  • Maintain an effective departmental filing system.
  • Manage customers’ / tenants’ enquires and complaints.
  • Manage the function and activities of the department and co-ordinate within the team and / or with other departments.
  • Prepare documents and correspondences for meeting.
  • Prepare monthly reports and reimbursement claims.
  • Compile a variety of reports.
  • Assist in special projects with other team members.
  • Perform any other duties as assigned by the supervisor.

 

Requirements

  • Form 5 / DSE graduate or above with formal secretarial training is an advantage.
  • At least 3 years’ relevant experience, preferably with property related company.
  • Good interpersonal and communication skills.
  • Good team player with strong sense of responsibility and initiative.
  • Good in spoken and written English and Chinese.
  • Proficiency in computer literacy, MS Office applications.

Posted on 01 Jun, 2018

The incumbent will be responsible to provide general administrative and clerical support for Marketing Department.

Requirements

  • Form 5 or above with 3 years’ working experience with formal secretarial training
  • Good interpersonal and communication skills
  • A good team player with strong sense of responsibility and initiative
  • Good in spoken and written English and Chinese
  • Proficiency in computer literacy, MS Office application

Posted on 01 Jun, 2018

Job Duties:

  • Responsible for managing operation, maintenance and improvement works for building fabrics and handling technical issues.
  • Lead technical staff to carry out operation, maintenance and works for building fabrics to achieve an efficient, reliable and safe manner ensuring that the required quality standards are achieved.
  • Provide technical supports to Business Units, Property Management Department and other Departments with respect to building maintenance aspects including tenant fitting out / reinstatement, minor alteration and modification works and advising technical comments.
  • Carry out regular audit of conditions of existing building fabrics, recommend and implement works to ensure that the required performance and quality standards are achieved.
  • Assist to perform regular review and make recommendation of maintenance procedures to ensure that systems are being effectively maintained with optimum resource.
  • Assist to compile and manage budget.
  • Support Senior Manager / Manager, Technical Services to arrange procurement, manage contracts / projects / works / activities and issues under the portfolio of the Technical Services Department.
  • Handle technical issues and works regularly and in emergency.

 

Requirements:

  • Degree in Building Surveying or relevant discipline
  • MHKIS / MRICS or equivalent professional qualification is preferred but not essential
  • 5 years’ building maintenance experience preferably in commercial building maintenance with 2 years at supervisory level
  • Strong sense of responsibility
  • Excellent interpersonal and communications skills
  • Self-motivated and able to work under pressure
  • Good PC skills
  • Good command of spoken and written English and Chinese 
  • Candidates with more experience will be considered for Assistant Manager, Technical Services.

Posted on 01 Jun, 2018

Job Duties

  • Handle daily operation payment / settlement related to Treasury activities
  • Perform administrative duties
  • Support the maintenance of Bank Accounts
  • Prepare treasury related reports and perform system data entry in timely and accurate manner
  • Assist in month-end closing
  • Ad hoc duties as assigned by supervisor

 

Requirements

  • Higher diploma or above in Finance, Accounting or related disciplines
  • Minimum 1 year relevant work experience. Fresh graduates will also be considered.
  • Proficient in MS Office applications
  • Proactive with good interpersonal & communication skills
  • Good team player
  • Able to work independently with strong sense of accuracy
  • Immediate available is preferred

 

Posted on 01 Jun, 2018

This role is responsible for development and maintenance support of IT digital solutions and CRM projects.

Duties

  • To manage the project processes (initiating, planning, executing, monitoring & controlling & closing) and to apply project management tools and techniques while carrying out the project activities
  • To report and update the project progress to the Project Steering Committee
  • To manage vendors & suppliers in the project fulfillment
  • To manage user support and system maintenance

 

Requirements

  • University Degree in IT or related areas
  • Minimum 10 years’ experience in IT Solution, Project Management and related IT developments
  • Solid experience in Digital solution, Mall Infrastructure & IoT solutions
  • Strong experience of managing internal and external stakeholders, building relationships, gathering requirements and delivering progress reports
  • PMP certification is preferred

 

Posted on 01 Jun, 2018

This role is mainly responsible for managing and supporting Hysan ERP solution – SAP system and other Corporate IT initiatives included but not limited to system study, implementation, rollout & support. It involves strategic planning of Hysan ERP solution and Corporate IT initiatives. It also works with the business and internal IT team to improve and enhance the system efficiency and effectiveness to meet the business needs.

 

Job Duties

  • This role is responsible for PMO operations in various sized SAP projects and other Corporate IT projects including the resources planning, system evaluation, project implementation and system support etc.
  • Act as IT Business Partner and work with various business functions including finance, marketing, leasing, property services and others.
  • Understand business’s needs and communicate with respective teams to deliver solutions.
  • Drive and adopt best practice in project management methodologies and process.
  • Leads internal IT teams for solution implementation, resource planning and managing delivery in high-speed within tight schedule.

 

Requirements

  • Degree holder or above in Computer Science / Finance / Accounting or related disciplines
  • At least 10 years of experience in SAP implementation projects or support
  • SAP hands-on experience or certification in some, if not all of the following modules including FI/CO, REFX, MM, BW, BO, HCM and preferably on FI/CO & REFX.
  • Proficient Project management skills
  • Good team player with strong interpersonal and communication skills
  • Demonstrate commitment and able to work under pressure independently
  • Candidate with Real Estate Industry / Finance background will be a plus
  • Good command of written and spoken English and Cantonese

Posted on 01 Jun, 2018

This role is mainly responsible for managing IT Helpdesk and infrastructure support including configuration, trouble shooting and operation management. The candidate should be pro-active to discuss with end-user / business owner on the improvement plan on operation efficiency and review progress.

This role also needs to work with business and internal IT team to rollout Corporate IT initiatives and infrastructure related projects.

Key Responsibilities 

  • Take up the role of system administrator to maintain and support infrastructure operations such as active directory, firewalls, network switches, servers, Wi-Fi & backup system, etc…
  • Perform system security update and system protection including vulnerability scanning, virus remediation, system monitoring, capacity planning and event correlation
  • Manage IT helpdesk support, application user support and prepare IT training material and conduct training
  • Review support log / issue log and provide improvement plan

  

Requirements

  • Diploma or above in Computer Science or related disciplines
  • At least 5 years of working experience in IT helpdesk support operations and infrastructure management including LAN/WAN, MS Windows, PC/Server and VM environment.
  • Hands on experience on IT infrastructure and system such as active directory, firewalls, network switches, Wi-Fi & backup system,
  • Knowledge of IT security operation including vulnerability scanning, virus remediation, monitoring and event correlation
  • Good team player with strong interpersonal and communication skills
  • Demonstrated commitment working under pressure independently
  • Candidate with Real Estate Industry background will be a plus
  • Good command of written and spoken English and Cantonese

Posted on 01 Jun, 2018

This role mainly assists the Unit Head and the immediate supervisor in marketing, leasing, managing the office portfolio and all related matters.

 

Job Duties

  • Support Unit Head / immediate supervisor in implementing strategy which maximizes revenue and profitability of the business.  
  • Support Unit Head / immediate supervisor in managing the budgetary process: develop income / expenditure / capital budgets.
  • Ensure outstanding marketing, leasing and delivery of all service levels affecting the office portfolio, together with plans for enhancing and improving its design and operation such that maximum rental returns can be achieved. Coordination of tenant fit-out projects, budgetary control and assisting with the oversight of the daily operation and maintenance of the properties within the portfolio.
  • Handle inspections, negotiate and interacting with prospective and existing Tenants on new lettings, tenancy renewals, rent reviews as well as rent collection and preparing related documents.
  • Liaise with all sections of Hysan when required to ensure first class efficient service, communications and speedy delivery.
  • Build and continuously strengthen best relationships with tenants, seek feedback and ensure follow-up on same.
  • Maintain an active external networking system with property agents and other business partners in the property market.
  • Collect and analyze office market data (including industry and competitive trends) compiling reports for better understanding and actionable market opportunities.

 

Requirements

  • Degree holder in Marketing / Business Administration / Surveying / Estate Management or related disciplines.
  • Over 5 years’ experience with developers in leasing / marketing of major office/commercial buildings in Hong Kong.
  • Good negotiation and communications skills.
  • Strong business acumen and customer focus.
  • Fluent in spoken and written Chinese and English.

Posted on 01 Jun, 2018

The surveyor is responsible for calculating, estimating, managing and refining all monetary costs and expenditures associated with all projects and works of the portfolio while ensuring that project quality, compliance and regulatory standards are maintained at the highest levels.

 

Job Duties

  • Handle contractual issues, project planning and delay analysis
  • Prepare tender and contract documents, including bills of quantities
  • Prepare cost analysis based on the architectural drawings, engineering estimates, materials required and labour involved.
  • Responsible for details evaluation of the tender/quotations including VO
  • Measurement, valuation of variation works, interim payment and settlement of Final Accounts with clients / Sub-contractors independently
  • Responsible for pre-contract and post-contract quantity surveying works
  • Prepare contractual claims and assist in dispute resolution
  • Preparation of contracts, including details regarding quantities of required materials
  • On-going cost analysis of maintenance and repair work
  • Control all stages of projects within predetermined budget and expenditure.
  • Carry out monthly valuations of work in progress, including forecasting of final costs and sales.
  • Feasibility studies of requests from Business Units
  • Work as part of a team to ensure that the requirements of budget holder are delivered.
  • Site visits, assessments and projections for future works
  • Able to work well within a team based environment.
  • Monitor all commercial information in relation to project including labour, material and sub-contractor cost forecasting thus ensuring budgets adhered to.
  • Assist Senior Management with a range of other duties as may be required from time to time.

  

Requirements

  • Degree or equivalent, preferably with relevant professional / qualification
  • At least 5 years of solid experience in QS practice as well as procurement / tender analysis in building maintenance field
  • Proficiency in general contract administration and quantity surveying skills
  • Good command of both written and spoken Chinese and English
  • Knowledge in PowerPoint, MS Word, Excel and Chinese Word Processing

Posted on 01 Jun, 2018

Key Responsibilities

  • To manage the project processes (initiating, planning, executing, monitoring & controlling & closing) and to apply project management tools and techniques while carrying out the project activities
  • To report and update the project progress to the Project Steering Committee
  • To fulfill the requirements of the Project Sponsor and Stakeholders
  • To manage vendors & suppliers in the project fulfillment
  • To create and maintain comprehensive project documentation

 

Skills, Qualifications and Experience Requirement

  • University Degree in IT or related areas
  • 8 years+ solid experience in business integration, process improvement and change management (including experience from in-house and/or management consulting)
  • Excellent knowledge on program management methodologies & best practices
  • Ability to convert concepts into actions and articulate effectively in a dynamic organization essentially
  • Strong experience of managing internal and external stakeholders, building relationships, gathering requirements and delivering progress reports
  • PMP certification is preferred

Posted on 01 Jun, 2018

Job Duties:

  • Responsible for the overall management of the company’s assigned portfolio.
  • Taking up the ownership to oversee all processes of building operations and establish accountability for all subordinates.
  • Taking a ‘helicopter view’ to ensure Key Performance Indicators (KPI) are set.
  • Carry out strategic plans and co-ordinate action schedule for provision of creative Grade A shopping mall and offices management services.
  • Ensure all policies and procedures are fit for-purpose, make recommendations for improvements and ensure that any changes deemed necessary by the business are implemented.
  • Prepare management budget for the assigned properties and ensure good budget control.
  • Recommend strategic plans for business development and service scopes as to align with market/company changes.
  • Safeguard landlord’s rights and to comply with prevailing related statutory requirements.
  • Build and continuously strengthen good relationship with tenants.
  • Ensure the assigned portfolio have first class management and maintenance services, and recommend improvement where necessary.
  • Co-ordinate with technical services & customer service teams and other internal departments e.g. Leasing, Marketing to ensure effective provision of tenant management services.
  • Maintain external networking and ensure good knowledge of market (including industry / competitor / best practices) trends.
  • Select, motivate, retain and develop staff members to meet current and future organizational needs.
  • Perform any other duties as assigned by the supervisor.  

Requirements:

  • University graduate with related property management qualification or equivalent.
  • Minimum 5 years’ experience in property management with at least 3 years’ in managerial level.
  • Excellent people management skill and client relationship management
  • Proficiency in both spoken and written English and Chinese

Posted on 01 Jun, 2018

Responsibilities:

The incumbent will responsible for overall sub-office staff administration and supervise immediate day-to-day operations, maintenance and works of the building/ building services systems in a building hub; and to perform the duty as specified by his/her supervisors (Manager, Property Management & Technical Services).

 Requirements:

  • Holder of Certificate/ Higher Certificate/ Diploma in related Engineering/ Construction disciplines
  • Minimum 10 years’ working experience in building and/or building services system operation and maintenance at least 6 years supervisory experience.
  • Possess Construction Industry Safety Training Certificate
  • Good leadership and interpersonal skills
  • Excellent customer services attitude
  • Fluent in spoken and written Cantonese, competence in English is preferred
  • Work on shift duty if required
  • Candidate with more experience will be considered as Senior Technical Officer

Posted on 01 Jun, 2018

Job Duties:

  • Lead the concierge team, oversee the concierge operations and valet parking, and ensure all standards and procedures are fully known and followed
  • Assist Customer Services & Relations Manager on training the concierge team to deliver excellent customer service to shoppers, visitors and tenants, developing and implementing in-house quality procedures, standards and specifications, and customer service policies and procedures 
  • Investigate non-compliance quality issues / incidents, handle customers / tourists / tenants’ enquiries and gift / voucher redemption, and develop proper telephone etiquette standards
  • Ensure proper coverage of staff at each concierge counterorderliness and safety guidelines around the lobby and front door areas at all times
  • Conduct quality assurance checks on complaint handling standards including correspondence and resolution
  • Analyze service data including service demands, customer experience and outcomes from satisfaction surveys and assist Customer Services & Relations Manager to develop action plans for driving strategic change
  • Work with Property Management team and Marketing team to facilitate operational efficiency and enhance customer experience
  • Assist in special functions as directed by management and perform any other duties as assigned by Customer Services & Relations Manager

Requirements:

  • Degree holder with at least 5 year’s customer service experience focusing in shopping mall or Grade A office building
  • Professional manner with emphasis on hospitality and guest service to be projected at all times
  • Excellent interpersonal, communication and leadership skill
  • Demonstration of good supervisory skills
  • Able to work under pressure
  • Strong knowledge of each building’s facilities and services and of the surrounding community
  • Fluent in spoken and written English, Chinese and Mandarin
  • Good in PC skills (i.e. MS Word, Excel and Powerpoint)
  • Immediate available is preferable

 

Posted on 01 Jun, 2018

Job Duties:

  • Build and maintain good relationships with our members, provide high quality customer service at the VIP lounge, events, service counter and customer hotline 
  • Provide personalized services and customer care, understand customer needs to enhance members’ loyalty and identify opportunities for cross-selling and up-selling to generate sales for Lee Gardens merchants
  • Actively promote Lee Gardens’ new tenants, new merchandise, experiences, promotions, events or CRM initiatives to members
  • Perform CRM database management via accurate data input of members’ information, preferences, spending receipts, and redemption of benefits or rewards
  • Support daily operations such as the members-only lounge, redemption of mall promotions, etc.
  • Actively reach out to collect feedback and comments from customers for continuous improvement in service quality

Requirements:

  • Diploma holder or above with at least 1 year customer service or sales experience focusing on front line customer interaction, preferably in luxury retail or private clubs or a customer service centre serving high-end customers
  • Excellent service attitude and a strong customer-oriented mindset
  • A team player, detail-oriented, with good communication and interpersonal skills
  • Proactive, responsive to changing customer needs, and with a can-do attitude
  • Familiar with the latest market trends in the high-end fashion industry and luxury retail industries
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good in PC skills including MS Office applications
  • Willing to work on shift (5 days/week from 11:30am – 8:30pm)
  • Entitled to PH (17 days/year)

 

Posted on 01 Jun, 2018

Job Duties:

  • Lead a small team to execute daily operation of assigned building management tasks and deliver first class services to tenants and internal users
  • Handle customers’ enquiries, requests, complaints and emergency situations
  • Support marketing activities and build close relations with tenants
  • Enforce landlord’s rights and statutory requirements
  • Work with other business functions to smoothen and coordinate company activities
  • Provide clerical support for the team 

Requirements:

  • Diploma or above with at least 1-year relevant experience in Property Management
  • Pleasant, open-minded, proactive and a good team player
  • Excellent customer service attitude and good interpersonal skills
  • Good in spoken English and Cantonese, competent in Mandarin and written Chinese
  • Proficient in MS Office and Chinese word processing
  • Holder of SPP and QAS Certificate is preferred
  • Work on 10-hour shift (5 days/week)
  • Willing to perform night shift duties occasionally
  • Fresh graduate of Certificate/Diploma or above in Property Management will also be considered 

Posted on 01 Jun, 2018

Please refer to Chinese version for job duties and requirements.

Posted on 01 Jun, 2018

Job Duties

  • You will be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • You need to handle customers’ enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.

Requirements

  • F.5 or above with at least 1 year’s customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua
  • Good PC skills
  • Willing to work on shift

Posted on 01 Jun, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Jun, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Jun, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Jun, 2018

Please refer to Chinese version for job duties and requirements

Posted on 01 Jun, 2018

You will be responsible for providing day-to-day first class management services and delivering specified operational functions to designated buildings within our portfolio.

Requirements

  • F.5 or above, with security personnel permit will be an advantage
  • Minimum 1 year working experience, preferably in property management field / service industry
  • Pleasant, open and pro-active character with excellent service attitude
  • Good command of English and Chinese
  • Good PC skills
  • Willing to work on shift